Online Billpay
To register your account online or to pay your bill, click here.
Customer Support
For billing, service requests, and other inquiries use the following:
Operator: Municipal District Services
General Customer Service Number: (281) 290-6500
Customer/Billing Inquiries Email: info@mdswater.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 5:00 p. m., with the exception of holidays.
Our payment hours are:
Main Office
406 W. Grand Pkwy S, Ste 260
Katy, TX 77494
Monday through Friday from 8:00 a.m. to 5:00 p.m.
For after-hour emergencies, please contact our dispatch team at 281-290-6500